Now Hiring - AUTOMOTIVE SERVICE BDC in Highland Park, IL

Gregory Hyundai is looking for experienced Service BDC representative to join our Highland Park neighborhood service team!

JOB DUTIES:

• Answer incoming calls for service, set appointments for customers according to their service/parts needs, and greet customers
• Assist advisors in follow-up calls back to customers
• Accurately track service - utilizing AutoMate, and X-Time
• Follow-up and confirm appointments with service customers to ensure they arrive at their scheduled time
• Follow-up with unanswered service survey customers

REQUIREMENTS:

• Must have exceptional communication skills
• Friendly and enthusiastic disposition, positive attitude is a must!
• Ability to speak articulately
• Automotive dealership experience PREFERRED
• Call center experience PREFERRED

BENFITS:

• Friendly environment!
• Weekly pay
• Health, dental, vision insurance
• 401(K)
• Paid time off

Job Type: Full-time

Pay: From $15.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Job Type: Full-time

Pay: $15.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• Day shift

Ability to commute/relocate:

• Highland Park, IL 60035: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Required)

Work Location: One location